← All work
client
Northwind Provisions
industry
Retail · Specialty Food
engagement
Brand refresh: kept the iconic packaging, evolved the digital expression with editorial typography and seasonal photography. · Shopify storefront with bundled gifting, recipe pairing, and a wholesale order portal behind authentication. · A four-day editorial photo + video shoot at the production kitchen — three months of usable content.
timeline
12 weeks
year
2024

A pantry brand that tastes as good as it looks.

Northwind made some of the best small-batch preserves in the country. Their wholesale game was strong; their DTC site was a Squarespace template. We rebuilt the brand and the storefront so the taste came through online too.

Northwind Pantry
0
DTC revenue
0
Email revenue
0
Wholesale leads
0
wks Rebrand to live
The brief

A pantry-perfect product, hidden on a forgettable site.

Northwind's wholesale buyers loved them — restaurants, specialty grocers, gift boxes. But their DTC channel was an afterthought, despite being where their margins were strongest. The packaging looked premium; the website did not. We were asked to rebuild the brand expression for DTC, ship a Shopify storefront that actually merchandised the catalog, and create a content engine for both DTC and wholesale buyers.

Our jars are on the table at restaurants we couldn't get reservations at. Our website was embarrassing them.
PACKAGING — PRESERVES LINE
Northwind.
What we did

Brand refresh, Shopify rebuild, and a print-grade content shoot.

  • Brand refresh: kept the iconic packaging, evolved the digital expression with editorial typography and seasonal photography.
  • Shopify storefront with bundled gifting, recipe pairing, and a wholesale order portal behind authentication.
  • A four-day editorial photo + video shoot at the production kitchen — three months of usable content.
  • Email automation for first-purchase, post-purchase, and abandoned cart with copy that sounds like the founders.
  • A monthly recipe newsletter that became their highest-revenue email channel within six months.
STOREFRONT — COLLECTION
Taste, packed.
The outcome

DTC outgrew wholesale faster than anyone planned for.

The results speak for themselves: 156% DTC revenue, 3.2x Email revenue, 89% Wholesale leads, 12 wks Rebrand to live.

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